ADVANCING DIGITAL SERVICES THROUGH TRUST AND INTEGRITY
Every initiative may come to a point where circumstances create obstacles, and no simple solution presents itself. We have the people, and connections to bring creative, brilliant, and experienced minds to bear on the most complex situation.
Our people have been senior advisors in public sector service transformation initiatives ranging in value from $100,000 to over $1B. We can assess the size and scope of an initiative, and help set direction and get a grasp on things with everything from concept roadmaps to project planning.
The heavy lifting of any successful digital service transformation initiative involves understanding the information being needed, the people or organizations sharing it, and having confidence in the integrity of both.
As information management professionals, we pride ourselves in having a deep understanding of the core technology concepts that empower our customers: master data management, access and identity management, and digital asset management.
Service design and design thinking are about getting to know the people and organizations you interact with and serving them accordingly. In the world of digital service transformation this can involve everything from physical user experience to metadata schemas. We have the people and partnerships to bring real service design and design thinking to the table.